Remove 'HP Support Solutions Framework' through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. PaperCut ’s server software is designed to use the output of the generic driver and complement it with adaptive transforms, to give maximum compatibility with a wide range of popular printer brands. Note: This tool applies to Microsoft Windows PC's only. PaperCut does not offer a Global Print Driver for Mac and Linux, and instead recommends the use of the 'Generic PostScript Driver' included within these platforms. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. From the System Preferences, select Print & Fax. From the Apple menu, choose System Preferences. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Restart your computer and check if a small green box appears in the corner with the PaperCut Suffolk Logo.